Please contact us if you have any queries or concerns before you order.

If your product is faulty please contact Thora Valley Farm within 14 days of your goods arriving.

If you change your mind we are unable to offer refunds, as we are a small farm.

We do our best to explain the products in the store, please read carefully.

Naturally dyed yarn, as does commercially dyed yarn will fade over time and in direct sunlight.

We do our best to use only tried and tested plant dyes that have very good colourfastness and lightfastness

Please read the information provided in the product description on how to best store your fresh produce and care instructions for the yarn.